Sneak in a trip back home today, that collection before the Spring Festival last year, the cable TV subscription fees has yet to pay only a few users, leading to the village the majority of people in the use of a cable TV has become no more than a decade after the signal is only to their pot stand out. The reason, last year, up to 3 months off is not normal to watch, the village the main reason most people refuse to pay.
, of course, is for ordinary people, even if subjected to such service issues, but also nothing with nice pay, or can only alienate and broadcasting, as the volume of complaints and complaint rates, radio and television did not announce that if released, not necessarily in the ratings than the more accurate the CCTV.
in triple play pilot cities just released a critical moment, seize the opportunity to once again bombarded CCTV carriers, does show the true nature of marketing, advertising experts, a rough calculation, it can achieve four objectives:
first, to telecom operators Business played rough and told triple play competitors in the country, who are not honest to the exposure of who pigtail everywhere, the voice of justice and national media will be quickly occupied by the people of the brain; flies do not bite the eggs do not sew, operators and then How objective historical factors, but also to the time that should be changed.
Second, the people petition for operators to reduce and eliminate errors in the billing issues, the key is to cost the user money, such as science and broadcasting systems , the number of subscription fees a year, a few points, one point less. At this point, operators need to improve accountability, user complaints about billing issues and complaints did occupy a large proportion of complaints.
Third, complete the national network radio and television, or after the official operation of the triple play, the first issue is to resolve billing issues, and business support vendors is to provide operators with many years of support of those manufacturers, CCTV denunciation of charging through the media, will enable these companies carry out more public relations work, the most direct course to the radio and television CCTV cut prices to levels of anger, it would be right negotiation strategy.
Fourth, tell the user, telecommunications good two-way network operators, billing is not accurate, you do not boot also received MMS charges, the so-called two-way radio and television PUSH best, what you need to send a demand for radio and television, radio and television after the decision to determine whether to send to you, absolutely Harmony of information, both non-toxic and will not more deductions, at the expense of just the user's freedom.
fifth, to last year's , lest we forget the > For billing questions, I hated the error, it is because some operators charge resulting in the loss of a very angry users, but this problem can be solved not through condemnation, or already cut prices a. the media monitoring is necessary, but not without thoroughly investigated and the lack of relevant parties are free to use the case of the sound, but definitely not abused the occasion of triple play a critical moment, and benefits the country is a major event for your .
course, for me personally, is more concerned about is, do I get the poor fellow to be treated fairly, so that they can have their own cable TV channels will be issued to grievances, but also so that they can once again enjoy to the great results every village.
For operators, you can learn some of the supermarket strategy, not a loss, even a good discount to the customer, are state-owned assets, the people happy, why not?
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